Shipping and Return Policy

Shipping is free! We accepts orders 24 hours a day, every day of the week. 

Orders placed are usually processed and shipped within 2 business days from the time the order is placed.  The day an order ships does not count as a day in transit. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2 days.  We currently do not ship to APO or FPO address.


Return of our products is easy.

You can return our product within 30 days of receipt of shipment, provided the item is not damaged and still in NEW condition. Please email us at customerservice@kidsjoycn.com, with your name, order ID and return address. We will provide you a pre-paid shipping lable within 72 hours, at no cost to you.

Questions, feedback? Contact us at customerservice@kidsjoycn.com